
csm
词源
首字母缩写词,Customer Success Manager源自商业领域,Command Sergeant Major源自军事术语。
noun
❶ CSM是Customer Success Manager的缩写,指客户成功经理,负责确保客户从产品或服务中获得最大价值,并维持长期合作关系。
“The CSM helps clients achieve their business goals using our software.”
(客户成功经理帮助客户通过我们的软件实现业务目标。)
“As a CSM, her main task is to reduce customer churn.”
(作为客户成功经理,她的主要任务是减少客户流失。)
❶ CSM也可能是Command Sergeant Major的缩写,指军队中的指挥军士长,是高级士官军衔。
“The CSM inspected the troops before the ceremony.”
(指挥军士长在仪式前检阅了部队。)
“He was promoted to CSM after 20 years of service.”
(服役20年后,他被提升为指挥军士长。)
常见短语
CSM role — 指客户成功经理的职位或职责,描述该岗位的工作内容和目标。
“The CSM role has become increasingly important in SaaS companies.”
(客户成功经理的职位在SaaS公司中变得越来越重要。)
CSM certification — 客户成功经理的专业认证,证明持有人具备相关技能和知识。
“She completed her CSM certification to advance her career.”
(她完成了客户成功经理认证以推动职业发展。)