好词典

csm

UK /siː es em/US /siː es em/

词源

首字母缩写词,Customer Success Manager源自商业领域,Command Sergeant Major源自军事术语。

noun

❶ CSM是Customer Success Manager的缩写,指客户成功经理,负责确保客户从产品或服务中获得最大价值,并维持长期合作关系。

“The CSM helps clients achieve their business goals using our software.”

(客户成功经理帮助客户通过我们的软件实现业务目标。)

“As a CSM, her main task is to reduce customer churn.”

(作为客户成功经理,她的主要任务是减少客户流失。)

❶ CSM也可能是Command Sergeant Major的缩写,指军队中的指挥军士长,是高级士官军衔。

“The CSM inspected the troops before the ceremony.”

(指挥军士长在仪式前检阅了部队。)

“He was promoted to CSM after 20 years of service.”

(服役20年后,他被提升为指挥军士长。)

同义词:Customer Success Manager, Command Sergeant Major

常见短语

CSM role — 指客户成功经理的职位或职责,描述该岗位的工作内容和目标。

“The CSM role has become increasingly important in SaaS companies.”

(客户成功经理的职位在SaaS公司中变得越来越重要。)

CSM certification — 客户成功经理的专业认证,证明持有人具备相关技能和知识。

“She completed her CSM certification to advance her career.”

(她完成了客户成功经理认证以推动职业发展。)